TECHNICAL SERVICE STANDARDS FOR SERIALS PROCESSING
Part II.

Authors: Pam Daniels, Dana Santa Cruz, and Judith Weeks

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IV. CLAIMING

Purpose.
To identify items that are missing, damaged, or mutilated and to monitor the need for subsequent claims as necessary

Tasks that need to be completed for claiming.

Performance Standards


V. SNAG PROCESSING

Purpose.
Resolve problems with titles whose records are "unenterable" (e.g. problem cards, title has limited access) or "nonexistent".

Tasks that need to be completed for bibliographic verification.

Performance Standards


VI. RECORD MAINTENANCE

Purpose.
Manage serial bibliographic, check-in and order records in INNOPAC and GLADIS as needed in order to: (1.) Make the records in both systems display elements of processing information in accord with cataloging information; (2.) Facilitate the serials acquisitions processes conducted in Collection Core Services Division and check-in units; and (3.) Reconcile or refer discrepancies between actual publications, the GLADIS records and the INNOPAC records that describe the publications and their publication history.

Tasks that need to be completed for record maintenance.
Record maintenance can be sorted into categories by level of difficulty and experience needed to resolve the problem:

Performance Standards


VII. ROUTING

Purpose.
To send library materials to the appropriate shelving location according to the assigned cataloging treatment (anal, no anal, sep, mvm, etc.)

Tasks that need to be completed to route an item.

Performance Standards


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